Comments and Forums: Pros and Cons
Roundtable transcript
On
December 23, 2008, the Bishkek
Press Club held a Roundtable on ''Comments
and Forums: Pros and Cons'' within the framework of the project
"Promotion of online journalism in Kyrgyzstan" with the support of the British
Embassy in Astana. Media experts, members of the Kyrgyz Parliament, journalists
and representatives of governmental bodies and NGOs participated in the round
table.
Roundtable
participants:
Moderator
- Radislav Safin, the editor-in-chief of the Bishkek
Press Club;
Baktybek Beshimov, a deputy
of the Jogorku Kenesh;
Mars Sariev, a political analyst;
Alexander Kulinsky, the committee dealing with complaints against the mass media;
Shamaral Maychiev, the Arbitration tribunal;
Marat
Tokoev, the public association "Journalists";
Elmira Toktogulova, the editor in chief of the news agency Tazar.kg;
Andrey Miyasarov, the Media support center;
Bektur
Iskender, the editor in chief of the Internet portal Kloop.kg;
Asel Omurakunova, the news agency AKIpress;
Representatives
of the media;
Students
of Bishkek universities.
Radislav
Safin: I am pleased to welcome you to the Roundtable - "''Comments and Forums: Pros and Cons.''
First of all, I would like to introduce today's
experts:
Baktybek Beshimov is a deputy of the Jogorku Kenesh,
member of the Jogorku Kenesh Committee on International Affairs and
Inter-parliamentary Cooperation, as well as the leader of the faction of Social
Democratic Party of Kyrgyzstan (SDPK).
Mars Sariev is a well-known political analyst in
Kyrgyzstan.
Marat Tokoev is the head of
the public association "Journalists".
And Elmira Toktogulova is the editor-in-chief of
the news agency "Tazar.kg."
Let me give the floor to our first speaker. I would like to remind everyone that,
in accordance with the procedures of the Bishkek Press Club, you may ask our
speakers questions after they have finished their speeches.
Baktybek Beshimov: Good afternoon. I would like to take advantage of this very interesting
event and to congratulate you on the coming New Year. I think that everybody
associates the New Year with hopes for happiness, and I hope that God is with
you, that your dreams come true, and that you will spend the New Year with
those you love.
With regard to the issue, I believe it is extremely
important, and I both have a keen interest and regret about the discussion of
this topic. The keen interest is because it has happened so that we have to
discuss it. And the regret is because in our country, the desire to restrict
the people's rights and their freedoms has already reached the Internet. And I
regret about the proposal of some of my colleagues in the Parliament to control
the Internet.
In Article 14 of the Constitution, it is clear
that we have the right to freely collect, store and use information and to
disseminate it orally, in writing or by other means. Second, I believe that the
Internet is democracy. In my opinion, it is one of the most democratic
phenomena because no one restricts you. If you have free access, you can do
with this information whatever you want to. According to your interests, no one
can attempt to restrict you; and you can self-realize, depending on the level
of your cultural development, professional and personal needs.
I asked my Parliament colleague, "Why are you trying
to control the Internet?" He said, "They write disgraceful things in forums,
chat rooms, etc." I, myself, enjoy spending my free time online, as an active
user of the Internet. Moreover, I participate in many forums; mainly in those
that interest me: geopolitics, political processes in Central Asia, some
cultural things, history of nomads and ancient Turks, etc. I would like to
explain now why there are very unpleasant things in forums. The point is that
the Internet provides an opportunity for all. If an ordinary man is restricted
in his everyday life, if he is afraid to express his views, if he knows that he
may suffer after expressing his views, naturally, the man retreats into himself.
This psychological stress is accumulated, and when the man surfs the Internet, he
understands that he can express in the Internet forums everything that he is
afraid to do in his real life. I do not welcome this, but, in my view, it may
not serve as the grounds for controlling the Internet. Very ill-mannered participation
in the Internet chats and forums indicate the lack of freedom in our society
because a free man can express himself freely in his everyday life. When a
person freely discusses many questions, of course, he has to observe certain
rules, certain ethical standards, and adhere to some cultural values, in order to
not hurt or offend those who wish to discuss this issue with him. Therefore, it
is not an indicator of the Internet disease, but it is an indicator that there
is something wrong with the moral and psychological health of some of our
citizens.
And finally, there is plenty of information about
the countries who attempted to control the Internet. For example, in China
there are restrictions on political websites covering political issues. But in
2006, in Canada they invented a special program, if I am not mistaken, called Sepon,
which easily overcomes this obstacle. Several other countries have tried to
deal with it, but also failed. Therefore, summing up, I would like to say that
I am against any control of the Internet because it is against the nature of
the Internet. Secondly, the cultural level of the use of the Internet can be improved
by a healthy open discussion of these issues, without any restrictions. And
thirdly, I think we need to follow the example of Australia. When they tried to
impose some restrictions, the whole society of this country protested against
it. You, young people, represent 80 percent of the total population of the
country, and you should be aware that the imposition of restrictions on the
comments and forums is an attempt to restrict your freedom of speech. The attempts
to restrict the Internet are not only the attempts to restrict your freedom,
but also to restrict your future. Keep this in mind. Thank you.
Mars Sariev: I would also like to congratulate you all on the
coming New Year. Still, we all hope that our efforts will keep the Internet
free from restrictions. The topic of my speech is "What should be the state
policy and the policy of online publications with regard to the Internet
comments and forums? Does this regulation imply restriction of the freedom of
speech?" I divided my speech into two parts. First, "What should the Internet be
like? And what policies should the state follow regarding the Internet?" The
Internet is a space, in which we, post-Soviet people, can teach ourselves the
reality of being free. I realized this, when I was on a diplomatic mission to Turkmenistan
from 1995 to 1997. As Marat Tokoev said at a round table, "The Internet is the
only stronghold of democracy." Only after having worked in Turkmenistan, did I understand
the meaning of freedom. The fact that there are insulting comments online is a
disease of growth. One cannot skip the "adolescence" period; it is necessary to
go through it. There are ethics and self-control. Only registered users can
post comments. We see that there is some development, and the Internet space is
culturally improving.
Two weeks ago, there was a round table with the
participation of human rights organizations from Uzbekistan and Turkmenistan,
and a political analyst from Uzbekistan mentioned the right thing, "We look at
Kyrgyzstan with great hope. The lack of freedom on the Internet and censorship
will lead to what is happening in other countries of Central Asia. This means
that the linking channel between the state authorities and the society will
disappear. Besides, the democratic field of discussion, which is the main field
of development, will disappear too. The state apparatus is being strengthened
now." There will be one-sided communication: top-down. And the lack of the
"bottom-up" feedback is a disaster. This will lead to future shocks. Human
rights activists and leaders of the democratic movement of Turkmenistan
expressed the same opinion. Vyacheslav Mamedov said, "This is the first step.
If the Internet is given the status of the mass media, it will necessarily be
followed by a second step. There will be a systemic approach, special
structures will be created." If there is a breakthrough, it will not be
stopped. Because this is the logic of the State; it wants to control all. I
advocate the idea that the Internet should be absolutely free. Shamaral
Maychiev recently proposed a good idea: there are facts, and there are views.
And any Parliament deputy or state official, having been insulted, may open his
own blog and refute. This is how the society develops. We cannot do without it.
And this is the difference between democratic and authoritarian societies.
I believe that the Internet can be
self-regulated. We have a sophisticated society; it understands that there is
self-censorship. But now, I begin the second part of my speech, which is more
pessimistic. I have divided the Internet users into two major parts. The first
part is the online community, the civil society, which uses the Internet. The
second part is politicians, state authorities and the opposition. I will now
quote the words said by Alisher Sabirov, a Parliament member, "No matter which
efforts the media community and civil society make to avoid equating Internet
publications with the media, they will be equated." You see, this means that
the issue is, in principle, already settled. The authorities understand that
the Internet is the only tool of the opposition, which they cannot control.
This component will politicize Internet and make it a political tool. Since the state authorities have so many
tools, and the Internet space is a new phenomenon. The state authorities will try to control it,
while the opposition will try to use it as much as possible. For example, The National Television and
Radio Company must view the programs of "Azattyk", before "Azattyk" may
broadcast them. This is a a tendency. It
is all coming to this.
I would like to give you some examples, and you
can draw an analogy with Kyrgyzstan. Here are a few examples of how the
Internet is politicized and used as a political tool in such a stronghold of
democracy, as the United States. The head of the "Internet Freedom" information
security agency said: "Bloggers are the only real journalists in the countries,
where the media are under tight government control."
Therefore, not only online publications, but the
bloggers, who are active in the political life of the network, present the
greatest danger to the government. The authorities launched a real chase
against the bloggers. Bloggers often leave journalists behind, not only due to
their ability to inform the distant regions, but also to the speed of
delivering information. During the revolutionary events in Kyrgyzstan, the
whole Russian-language network received the latest information through the
photo reports in the diary of a Bishkek resident Elena Skochilo - "Journal of a
vagrant cat." Subsequently, she won the prize "The Blog of the Year" at the "ROTOR"
contest. You will recall that during the April protests, when the NTS stopped
broadcasting, we received information for a long time through 24.kg,
while other media could not provide information online. Therefore, it is a
strong weapon, and I think the authorities are aware of it. Unfortunately, the
Internet becomes a political weapon. And even if the network ethics are adopted,
it will not help. When politicians are fighting for power, no one thinks of the
ethics. In the U.S., Internet blogs became a political force in 2002, when an
intensive campaign against a Republican senator Chester Lott was launched. He
was accused of racial intolerance on the blog of Joshua Marshall. Later the
media developed the news. In 2003, Prior to the presidential elections, almost
all the candidates used blogs as a political tool. In 2005, CNN even
broadcasted a daily program "Inside the Blog," which provided the most
interesting information from online journals. In 2003, a campaign to discredit
George W. Bush was launched using the search engine Google. As you know, the
engine displays in the first place the websites based on several criteria. One of these is the frequency of a citation, containing the
key word or phrase. As a result of the so-called google-bombing, the phrase
"Miserable Failure" was posted on a large number of resources,
referring to the official biography of George W. Bush on the White House
portal. And even today, while searching the phrase "Miserable
Failure" or "Failure" in Google, the biography of Bush appears
first. The example with Bush caused a chain reaction among online communities
of other countries - the same search phrase, translated into national
languages, or other stinging remarks, brought the personal pages of leaders of
Sweden, Italy, Greece, Great Britain, and other countries first in the search
results.
Politicians are not only afraid of the Internet,
but they also use it for their own purposes. The Internet space has become an
arena where the warring parties continue to undertake unfriendly actions
against each other. In the West, after the events of September 11, 2001,
several anti-terrorist laws were adopted to allow the state authorities to
monitor e-mail correspondence. In USA, UK, and Canada, the authorities have the
right to monitor the activity of Internet users, referring to the struggle
against terrorism. In addition, in the United States, such sites of public
Internet access, as libraries and schools, were forced to introduce special
Internet filters, which extremely disturbed human rights organizations: the
imperfection of the software has resulted in the fact that up to 80 percent of
the websites that do not have any illegal content became inaccessible. The FBI
regularly conducts campaigns to block unreliable resources. For example, in
2004 the Bureau started hunting for the websites of the Indymedia community,
which covers the activities of anti-globalists and the issues, relating to
public rights and freedoms. As a result, more than 20 community websites have
been shut down. In addition, the FBI is developing a system for tracking the
activity of Internet users of "Magic Lantern," the information about
which is restricted. I just want to say that the ruling power is always
interested in controlling this space. And the task of civil society is to keep
this space free so that it meets the interests of the country. Another thing I
want to say is that countries differ. To some extent, I understand the Internet
censorship in Uzbekistan, Turkmenistan, Kazakhstan and Russia. But Kyrgyzstan
should always be a step forward compared with the other republics because this
is the only way we can present interest to other countries. Our only resources
are human and intellectual ones. If we lose them, no one will be interested in
us. The progress will stop, and our country will become closed, like Uzbekistan
and Turkmenistan. When we meet at conferences, we are very different even from
our Kazakh colleagues. I therefore, appeal to our civil society and the
Internet community, we should continue to fight. Thank you.
Radislav Safin: Thank you. As for the question, "What should be the policy of the State
and of online publications concerning comments and forums?" I would like to
give the floor to Marat Tokoev, the head of the public association, Journalists.
Marat Tokoev: Good afternoon. I also would like to congratulate you
all on the New Year. Let all your dreams, which did not come true in the past
year, come true in the coming year.
I would like to tell you how the media community
sees this problem. Just a few years ago, the Internet was a new phenomenon for
us; a kind of miracle. We were afraid to
even touch the keyboard to access the Internet. Today it is a normal
phenomenon, and it is hard to imagine our life without the Internet. And every
year, these opportunities expand with the development of new technologies and
the further expansion and penetration of the Internet. Why is the Internet so
popular? I think this is because the Internet provides a real opportunity for
the realization of fundamental human rights, such as the freedom to receive and
store information, and to express views. The traditional means of communication
does not provide this opportunity. Today, any Internet user can express his
views on any occasion using chat rooms, forums, etc. As today's topic is a bit
narrow, I will probably focus on these issues. Internet comments and forums, as
I said, grant the opportunity to express opinions, share information, etc. At
the same time, comments and forums today, have become the main target of
attacks, and it is because of them, the State attempts to regulate the
Internet. After all, the Parliament deputies initiated the idea of legislative
regulation of the Internet because of the unpleasant expressions that appear on
our forums and comments. I must say, there are, indeed, expressions that incite
inter-ethnic and interregional strife. Of course, we can understand that when
one sees such things, he has a desire to eradicate them. But can we justify
this approach, i.e. the legislative regulation of the Internet? This, of
course, is a very big question. As an analysis of the Kyrgyz legislation has
shown, all the laws regulating the offline-media may be also applied to online
publications. No country in the world has developed a legislative way to
regulate the Internet space, which would not simultaneously restrict
fundamental human rights (the freedom of expression, receiving, collection and
storage of information), as well as in any way impede the emergence of a negative
phenomena.
We may say that the Internet space in Kyrgyzstan
is still developing. According to the most optimistic projections, the
penetration of the Internet is possible for only 10-11 percent of the
population. But, while we still have no sufficient experience,,we are already
trying to start the legal regulation of the Internet.. Actually, not only us,
the whole world has no sufficient experience. There has also been a proposal to
regulate the Internet through technical means. But, as was noted, this is also
hard to implement. Often, when I meet Uzbek journalists, I am surprised at how
skillfully they use new technologies. No matter how hard the Uzbek state
authorities try to close any web resources, people still find the access to the
information they need. Also, they freely send the information. No matter how intensively
the journalists are chased, they always find an opportunity to send a message
and do it in such a manner that the authorities cannot catch them.
Why do our comments and forums contain such
unpleasant things? I must say that, first of all, this is because of a low
level of culture of political struggle and political dialogue in our society.
The warring parties often actively use forums and chat rooms to vilify the
other side. That means that forums and chat rooms are used deliberately for
political purposes. You know that if there is something new, in the beginning,
it develops spontaneously. Then,
gradually, there appears a necessity to resolve the relationship in a more
civilized manner in order to ensure progress into the future. I think that in
Kyrgyzstan, we can already speak of some order in the network (i.e. the online
editions should follow some ethical standards in their work). The State should
no longer interfere here because, as practice shows, external regulation
produces no results. On the contrary, it creates pressure on the existing
achievements. The most effective way to regulate is from the inside (i.e.
self-regulation). We have not invented any other way; the process of
self-regulation in the Internet environment is used in Latvia, Bulgaria and
other countries. I think that online journals, users and providers will have to
resolve the problems appearing on the forums and chat rooms themselves, as well
as to regulate such negative phenomena as spam, hacker attacks, etc. I think
this is the best solution. Today, people worldwide are talking about adopting
the international ethics of network usage. We, as a country in the era of
globalization, should participate in this process. We must live in accordance
with the rules of the world society of Internet users. Thank you.
Radislav Safin: Thank you. I would like to draw your attention that today the editor-in-chief
of the news agency Tazar is here to participate at our round table.
Elmira, we would like to ask you, what is the opinion of your news agency on
the possible restriction of Internet comments and forums?
Elmira Toktogulova: Hello. I hope we will remain free all the future
years, and no one will attempt to restrict the freedom on the Internet. I would
like to support the Parliament deputies, the Government and those who initiate
the regulation of the Internet. I support the regulation, but I would like to
do it without their help. Having opened our website, we deliberately refused
comments or forums on it. We opened in 2006, a year after the events of March
2005. We knew about those events, and we saw what was happening on the
Internet. If you also visited the Internet-based newspapers at that time, you
know how much discussion and how many visits there were on Gazeta.kg.
Later it was recognized that this online newspaper played its special role in
the March Revolution. Being aware of the possible content in comments, we knew
that 90 percent of those comments would be verbal trash, attacks, emotions,
etc. And we knew that there would be very little argument or exchange of views
- the main characteristics of a real forum. Understanding this, we initially
refused comments and forums, although we also understand that feedback from our
readers is very important. But the level of forums and comments at that time
was low. Later, we provided an opportunity to leave comments on our materials,
but there were fields required to fill in - name, contact information,
occupation and the text that a person wished to post. This was an experiment.
We wanted to see if it was possible to bring the discussion of publications to
such a level when people initially identified themselves and argued openly. The
number of comments turned out to be not as big as on anonymous forums. But we
believe this is enough for our website. Another point is that we are planning
to open blogs, but we will censure the blogs. We see and understand our
readers. They are not stupid, they are well educated and have contemplative
minds. We want to save our readers and ourselves from this trash, which
absolutely nobody needs. In this sense, we support the regulation. Another
point is that we do not need the help of the Parliament members, government or
anyone else. Neither we, nor our readers need a special law. It is unnecessary. It is not the first time we
face those who want to influence the fate of the Internet and its status in
Kyrgyzstan, and we can come to a reasonable solution. Let's show that we are
ready to regulate the Internet ourselves. And we will do it much better than
someone from the outside.
It is with respect to our website. As for
censorship and the regulatory policy on the placement of comments ... You know
one of the most famous forums in Kyrgyzstan - "Diesel". The picture there is as
follows: When there is some interesting discussion, the forum moderators, some
of which are quite authoritarian, begin their work. All agree with the rules
working on this forum and understand that no one should violate those rules,
otherwise there is a punishment of expulsion. I would not say that it is highly
detrimental to the discussion. Another problem is that there is excessive
pressure on the creators of this website from the side of the State
authorities. We have been told of the case when the State Committee of National
Security detained the creators of this website, threatened them, and forced to refrain
from doing something. I think such cases are abnormal, and the media must cover
them because any reticence or fear of the consequences will lead to the
situations mentioned by the previous speakers. It will lead to similar
situations, like in Uzbekistan, Turkmenistan, and China. I recently read that
in Uzbekistan, visitors of Internet cafes are photographed before they sit down
at computers. I have worked in different countries of Central Asia, and I must
say that only in Kyrgyzstan I could feel such an air of freedom. I think this
is very valuable. Any action causes counter-action. Perhaps, by tightening and
imposing any rules, the authorities, on the contrary, provoke even greater
development of technologies. We will always find ways to deliver information to
the audience. I would like therefore to tell those who initiate the regulation
of the Internet: Kyrgyzstan is a different country now, and it is not so easy
to take such decisions. And I am glad that the proponents of the bill agree to
participate in conversation. The fact that the issue is being discussed is
already a good sign. I very much hope that we will be able to show them the
catastrophe that may follow the adoption of the bill regulating the Internet.
Baktybek Beshimov: One clarification. I want to say that this was not an initiative of some
individual Parliament members. This is a strategy of information restriction
that is currently being implemented by the State authorities. It began with the
closure of newspapers. Secondly, the State authorities carry on the information
prosecution of their opponents. And finally, they decided to control the
Internet. That is the point. This is not an initiative of one Parliament
deputy, Sabirov. This is a whole range of activities, which in the Parliament
and outside the Parliament is aimed at limiting the freedom of speech in every
possible way. And, a number of ideologists are working on it. This is one
thing. Another thing: why should we spring from the worst example? "In
comparison with Tajikistan and Uzbekistan, we are so good." Current State
authorities are trying to put the country on a path that is followed by our
southern neighbors. Let us compare ourselves with better examples. Thank you.
Radislav Safin: Summing up today's speeches, I would like to develop the point mentioned
by Elmira about comments and forums on the web. For example, the Bishkek Press
Club is often asked why our website contains no comments on our materials. In
the beginning, when the press club was opened in September 2006, we thought
thoroughly if we should open forums and comments as well. the primary reason
why we refused this initiative lies in its economic component. The point is
that, in our opinion, to effectively moderate comments and forums, a group of
moderators would be required, whose 24-hour work should be properly paid.
Non-profits, as well as many commercial organizations cannot afford this. It is
no wonder that in the whole country, there is no news agency, which could work
and moderate its materials for 24 hours.
Roman Platkhiy: I have a question for Mars Sariev. How do you think
the international community would react to a possible ban of forums and
comments in Kyrgyzstan? Would it still consider Kyrgyzstan a democratic state?
Mars Sariev: In Kyrgyzstan, the number of printed media is rapidly
decreasing, and such agencies as the "Voice of Freedom" and the "BBC" were
subjected to pressure too. This is a trend. This is a systematic approach. I
think that the Russian community and the world community monitor these
processes, and there have already been signals that it is
a step back. I think we will lose this advantage, which we have always had. We
have been a country and a pilot area, where democracy developed. We are losing
all that, and soon we will not be interesting for the world community.
Radislav
Safin: I have a question to Elmira. You said that you initiated
an experiment with comments on your website. How did your experiment end?
Elmira
Toktogulova: It was successful. Sometimes there were
interesting discussions between experts and specialists. For example, after the
material on the border problems we received comments even from Tajikistan, from
officials and NGOs. Our experts responded to those comments. The people
introduced themselves, named their titles and explained why they considered an
author incompetent, or why a publication was good or bad. And that was a forum
of arguments; that was what we sought. I think it was interesting for readers.
Of course, in quantitative terms, there were fewer comments. We interviewed the
people visiting the forums, about their motivation. They said that they just
wanted to express emotions, but the most important argument was to see who
wrote against whom and what exactly. They are mostly secretaries and employees
of the Government and the Jogorku Kenesh, naturally want to share with the
world what a deputy or an official is like, or what actually happened when
there was a discussion behind closed doors. But we do not want such information
to be posted on our website. We adopted our editorial policy and reject such
kind of information. If we write a comment ourselves, we identify ourselves and
ask our readers to do the same.
We
recently met and talked about the fact that the number of visitors dropped significantly
when the comments were strictly regulated. When the "Tazar" was hacked for the
first time, the hackers posted on our website the information on the
relationship between Bakiyev and Akaev and between their mothers. At that time,
we had just started the site, and the number of visitors was low. But after the
hackers had posted that information, the number of visitors reached five
thousand. Visitors opened the site and forwarded the link to each other. What
was so interesting to read there? I can't understand. Just vulgar and obscene
words. But the visitors discussed everything with great enthusiasm. The
geographic scope was quite extensive. We were then blamed that the "Tazar" had chosen
an aggressive way of self-presentation. But it was not so. Our website was
hacked. And I do not understand those visitors. In fact, the same people visit
the websites where they can read and write such obscene things. In this sense,
I am conservative.
Baktybek
Beshimov: There are special studies and courses in the
psychology of people and mass consciousness in different societies. There was a
scientist who studied the psychology of people in colonial and post-colonial
societies. The people who lived under totalitarian regimes do not have a
culture of communication; there is much anger and hatred in their actions. And
the more freedom there is in a society, the higher its culture. Because people in
freer societies have many opportunities to express themselves, they really can
do it. If there are many restrictions in a society, people accumulate anger.
Two years ago there was a study on international websites, which are visited by
the people from authoritarian and despotic societies: there was a lof of aggressiveness,
anger, etc. At the same time, the people from free societies learn to speak
calmly, using arguments and respecting the views of other people. This is a
fundamental component of culture. I would like to say that Kyrgyzstan is not
considered a democratic state. According to the components of democracy,
Kyrgyzstan is a semi-democratic state. As for Europe and North America, I'll
tell you that they do not pay attention to Kyrgyzstan.
Tattu
Mambetalieva: I would like to comment on the statement of
Mars Sariev, because he quoted my words about the network ethics. The problem
is that everything is changing every day. Technologies are also developing.
Since 1998, our organization has been involved in the Internet development in Kyrgyzstan.
Infrastructure development took a lot of our efforts, because the Internet depends
much on the capacity of our telecommunication networks. And 10 years later, we
started to talk about the content of websites. When we began to work, Kyrgyz
content did not exist. In Kyrgyzstan it is a natural process of evolution,
because the majority of news agencies used web forums and chat rooms as a
mechanism to attract as many visitors as possible. They gave an opportunity to
communicate. Such news agencies as the BBC or CNN also have forums, chat rooms,
comments. They are mostly dedicated to some specific issues. It is like the
"Diesel," where the topics are divided into themes. News agencies made it
possible to discuss news events. And the heyday of forums and chats development
coincided with the revolutionary events in Kyrgyzstan. Our users liked them. We
opened centers of access to the Internet. Once we asked an old man why he needed
the Internet. He replied that he wanted to read the latest gossip. So, forums
and chats became so popular that they served as a good mechanism to attract
visitors to websites.
Now
we see that forums and chat rooms do not work any longer as a mechanism of
attraction. The issue of obscene words on forums and comments has forced the
owners of websites to introduce moderation and regulation. This issue is not
settled yet. We constantly work with
these initiatives. And we see that the opinion of Parliament members is
changing. Politics matters, but today I see that those deputies are trying to
avoid the issue of regulation of the Internet content because they understand
that the public criticizes Parliament members for that. Many understood it as if
they wanted to engage in censorship. But to date, we use another method of
communication. They say that actually, technologies bring about not only
positive things. E-government, online services and other things have been
developing and it is necessary to prevent danger to protect us. But neither
Kyrgyzstan, nor Kazakhstan nor Russia, nor other developed countries, unfortunately,
cannot provide a clear answer on how to do it. This is, as Shamaral said, a
challenge for all countries. No matter what mechanism we may suggest, it should
be discussed, because first we must look at the technology. Now there are
plenty of technologies, with the help of which, an author of a comment may be
identified. If two years ago it was virtually impossible to find an anonymous
user, today such technologies already exist. We must think about the
development of our society. If earlier, we used the mechanism of protest, now, I
think we must use the mechanism of discussion. It is effective because we speak
the same language and start listening to each other.
The
institute of self-regulation is our future. Today it does not work, although
there have been different attempts. I want to say that there is a very good
example. In 1998 we initiated the creation of an association of communication
operators. In 2002, the association was registered. This association has
brought together all operators. They protect their rights, may well lobby for
their interests, and will not let the Government restrict their rights. One of
our achievements is that the bill, which is being developed by the National
Agency for Communications, was amended, and the rights of the association of
professional organizations were added into the bill. And this is a result of 10-years
of work. I think if we now propose online ethics, maybe, it won't be relevant
today, but it will be applied later when the society becomes mature. Now we have
little knowledge but it cannot go on forever. When I see such politicians -
very bright and well educated - I hope that we are making progress. Once again,
I want to say that those Parliament members who proposed the idea of Internet
regulation seem to be unfamiliar with Internet technologies. And practically,
we speak different languages. Therefore, now it is important to hold as many
discussions as possible. It is important that other organizations also discuss
this issue, or, at least, raise awareness of it. This is because the biggest
problem today is not the Parliament members but the lack of the State information
policy. However, our civil society is not educated either. We ourselves cannot
decide what we want. We do not want to be regulated, but at the same time, we
do not want to see obscene words. We want to freely express ourselves, but at
the same time, we do not want to see pornography. So, we need to find a
balance. I am convinced that today we will not find the exact answer. This
issue takes time. Our discussion today is just the beginning. Thank you.
Bektur
Iskender: I want to say that the problem of swear and obscene
words on forums and websites, as a rule, is a problem of small websites that
are just beginning their work. Our example proves it. Our website opened not so
long ago, and it has no restrictions for users. Here is how it usually happens:
as the sites gain strength and popularity, they themselves become interested in
regulation of the content of online publications. There are two problems that we
have faced during this time. The first problem is the so-called trolls - people
who write only malicious things just to offend all. It is difficult to control.
The second problem is spam. I agree with Elmira and Tattu: websites need to
regulate all of these things themselves. Frankly speaking, I do not think that
in order to control trolls or spam, we should adopt special laws, because website
owners themselves are not interested in storing trash on their websites.
The
following topics caused the hottest discussion. We raised the issue of
religion, when we wrote a story about the conflict between an unofficial
eparchy of the Orthodox Church and the official one. The debate was dramatic.
Also, there was too much verbal trash. On the other hand, if we then closed the
comments, we would not be able to read an extremely interesting discussion on
our forum. The question of self-regulation is also very delicate. It is
difficult to establish the same standards here. I think we need first to gain
some experience here. The second topic also caused many comments; some of them
contained obscene words. That was when a transsexual was attacked in Bishkek. The hot debate happened
between local homophobes and those who defend the rights of sexual minorities. Again,
we decided not to moderate the comments. It was a debate, from which many people
could draw interesting lessons.
I
think that the fears of many websites owners about comments and forums are a
bit exaggerated. There are 480 blogs on our website and during one and a half
years of their existence (note that there are up to 1000 visitors per day, and
their number is growing every day), there has not been any serious political
provocation. Any person can go to our website, fill in a couple of simple forms
and write whatever he wants. "24.kg" and "AKIpress," during some time, significantly
restricted the content of comments on their websites. I believe that, in fact, was a great loss. There
are many ways to moderate comments. They are not so complex and do not require
much effort and money. It is a pity that there are no members of the "Ak Zhol"
faction here today. There are people who share the same vision, and we cannot even
argue today. Here is what I would like to convey to the initiators of the
Internet regulation. When the "Diesel" became popular, it began to moderate its
forums, and sometimes too stringently, so that I, for example, suffered from
it. The section "Politics and Society" on the "Diesel" is the most
illustrative. These are the topics, on which moderators have focused on most. There
is also a topic of electric energy. I counted about 4 dozens forums on this topic
since last summer. The moderators had to work hard because there was terrible
swearing. Recently, there was another vivid example when users got mad. During
the peak of the energy and financial crisis in December when it became cold, "Diesel"
users found out that the Parliament deputies initiated the idea of punishment
for holes in car numbers and wearing underwear with the image of the national
flag. The users of the "Diesel" ran wild. I think many of the Parliament
members should think about what causes all those comments.
Radislav
Safin: Bektur, did I understand you correctly? Don't you moderate
the comments at all?
Bektur
Iskender: So far, we are moderating only spam blogs and spam
comments, because they really cause great damage to the portal. First of all, our
users do not like them. When they see a lot of trash in the comments, they themselves
cease to comment. Secondly, there is a problem of indexing us in search
engines. For example, Google does not welcome websites containing pornography.
And spam blogs are created to spread pornography. For example, if a spam blog
with pornography appears on our website, this can lead to lower places in the results
of search engines. It is easy to see spam because there are many devices that detect
it. We constantly update them. So far, this is the only thing that we moderate..
And, we do not moderate anything else in the comments or blogs. So far, there
have not been any serious provocations.
Radislav
Safin: Thank you.
Kubanychbek
Cholponbaev: I have a question to Baktybek Zholchubekovich.
Judging by your words, one can understand that you completely agree with the
view that the ban on comments and forums is a restriction of the freedom of
speech in Kyrgyzstan. What can it lead to? How far can the initiators go in
their intentions?
Baktybek
Beshimov: I would like to mention two very important points.
Dissent may move to another area. Even now, especially young people have
switched from viewing the well-known websites to viewing your new websites. Do
you know why? People visit the sites where they can get more information. Soon
blogs will thrive. This is already happening. And there will be more visitors.
Internet space is changing. And the attempts to regulate it are unsuccessful.
This is why I say that what they are doing makes no sense. I am against such
regulation. Each website should do it on their own. They have the freedom to
regulate. But why am I against it? Because I believe that we should first consider
why, in chat rooms and forums, people argue and swear, thus showing all the bad
sides of their nature. It is not a problem of the Internet; it is a problem of
situation. We need to think about it, and what consequences it may bring about.
When you leave no choice for people, there will undoubtedly be a social
explosion. There are objective laws of nature and development of human society.
"Azattyk" is being limited and closed, many newspapers have been closed, and
now they are trying to control the Internet. This is an important sign. It is
realization of a strategy. We should not give in. When a person is limited in
his rights, anger in him will grow. It is growing 10 times quicker. This leads
to an explosion. Tattu, in her speech, very well noted that before the
well-known events, there was an escalation of the discussion on chats and
forums. They played a huge role, because our people have become much more
active. That is what it may lead to. Why should we be restricted? I think that
restriction is unreasonable from all the points of view. And when politicians
are blamed on Internet forums, I think we should accept it calmly.
Radislav
Safin: Baktybek Zholchubekovich, you are one of the few,
and, perhaps, even the only deputy of our Parliament, who has his own blog.
Would you please tell us, if you respond to the comments of the people that
write to you? Do you moderate them if their language and style do not meet the
rules set by you on your blog?
Baktybek
Beshimov: Understand me correctly, please. I intentionally
spent a year, positioning myself on other sites. And now my blog will be
updated regularly, twice a day. I have two other email addresses, in addition
to the address "bakytbeshimov@gmail.com.". Every day, I receive about 50
letters. If I see some reasonable ideas even among obscene expressions, I try
to answer. A user may not know you. Many argue tendentiously. Environment
influences the way of thinking of in a person very much.
Tattu
Mambetalieva: I have a question to the Parliament deputy. Do
you know that the Jogorku Kenesh is organizing an international conference on
the Internet regulation with the participation of Parliament members from
neighboring countries? Is it possible to talk to you and can your blog actively
participate in it?, Unfortunately, so far only the deputies from the "Ak Jol"
faction support the conference. Second, I wanted to ask another question.
When the deputies meet and discuss the proposal to limit and control the
Internet, what is the procedure for it? Tursunbai Bakir uulu says that it is
necessary to limit the domain ".ru" in Kyrgyzstan. That caused great
excitement! And I noticed that our organization was the only one that was
alarmed by it because no one understood what that proposal implied. We met with him and explained that he, as an
ombudsman, should not propose ideas that might restrict human rights. He
agreed. But when Madumarov and Sabirov proposed this idea, I was very
frustrated by the fact that our deputies immediately supported them. We need to
invent some mechanism to work with the Parliament, so that emotional decisions would
not become legislative initiatives. In fact, sometimes the initiatives proposed
by our deputies are really alarming. We need to work with your experts and to
maintain communication with the deputies. What should we do to prevent similar
initiatives in the future? The second question. Actually, we feel that the
threat of restricting the freedom of expression comes more from the law
enforcement agencies because they offer a variety of initiatives to control,
monitor and censor information. We already know that news agencies,
communication operators are often prosecuted. How does the Jogorku Kenesh
monitor such actions of the executive branch?
Baktybek Beshimov: I am happy to answer. The first thing I must say is
that I do not know. I received an invitation to the conference yesterday, so I
did not have time to prepare. This is an issue which is a priority for me. I
will gladly participate in it.
Elmira Toktogulova: I will tell you about the case when our website was last hacked. Shamaral
Yusupovich advised us to turn to the militia about that. We went to a militia
office, where an officer on duty asked what happened. We said that our website
had been hacked. Then, a superior officer came and asked the officer on duty
what had happened, and the latter answered that our computer had been broken.
The superior officer asked: Where was it hacked?_ We said that our website had been hacked. The officer
said: Was your
computer in your office at that time?_ We replied: Yes_. And then the militiaman said: So your computer was hacked in
your office then?_ We tried once again to explain but soon understood that it
was useless. So we left the militia office.
Andrey Miyasarov: I really like the approach of the Kloop.kg,
because they regulate purely technical things. I want to compare Internet
publications with the printed media. When websites introduce some regulation
practices, their popularity drops. And you will not be able to gain it back,
because you have refused an important thing - feedback from readers. As for the
printed media, there is such a situation when 15 newspapers have to meet the
demands of 1000 people. Circulation is extremely low. And this is all because
our newspapers cannot establish feedback with the consumer. And, as soon as
online publications introduce an element of regulation, it will be the end for
the online publications. Among the websites, mentioned here today, perhaps, the
Diesel is the most popular. Once it becomes regulated, the number of visitors will
drop, because people will be deprived of the opportunity to express their views
on some situation. Mars, here is my question. Tattu completely confused me when
she spoke of her experience of communication with some deputies and political
figures. Who suffers from the disease of growing up - colonel Sabirov or the
Internet community?
Mars Sariev: I meant the Internet community. I fully agree
with you. I am an ordinary user of the Internet and not very experienced. I
fully agree that regulation of comments discourages visitors. This is a
subculture of young people; they talk like that in schools and other places. So
why don't we give them an opportunity to grow up? Let them grow up on the
Internet, if there is no other opportunity. Otherwise, we will come to the
situation of Turkmenistan. During four days, there was fighting in the city
center. No one knew what had actually happened there and how it ended. This is
a closed society. Some legislators and politicians are intuitively afraid of
the openness and transparency. They do not understand that transparency may
prevent some unexpected actions, which could happen in a totalitarian state. We
have a compensatory mechanism. There were revolutionary events, and the people
were informed of it. It is very important. If there is no information,
political groups may act arbitrarily. Transparency can solve these issues. The
society develops. It undertakes countermeasures. Therefore, I believe that if
the Internet is given the status of the media, there will be the same principle
as in a dam: a little crack would be enough to destroy the whole construction.
Andrey Miyasarov: We are afraid that a law regulating the Internet will be adopted. Can
anybody name a law in Kyrgyzstan, which really works? I am speaking of the laws
regulating the media. You know that we have about 40 laws and regulations on
the activities of the media.
Baktybek Beshimov: Many articles of the Criminal Code, which seek
to limit the freedom and dissent, do work. So there is a selective approach.
Marat Tokoev: The institution of self-regulation emerged when
the question of confidence in the media became topical. In western developed
countries, the newspapers themselves understood that readers no longer trusted
them. We are not saying that the institution of self-regulation on the Internet
is exactly the same as for the traditional media. But, there should be some
rules for using the network. Perhaps, the time for such rules has not yet come.
But why do we create ourselves a pretext for persecution?
A participant to the
discussion: I have a little comment. We
decided to check how they treat the Internet and communications in general.
Let's take all government websites. Try to establish feedback with them. I am
sure you will not succeed. This is one point. Another point is that last year,
there was a good meeting about the e-government. They held this meeting. And
then what? No further actions. Here is another indicator of their real
attitude. Try to write a letter to the websites that define the State policy in
some other countries. You will instantly receive an answer.
Bektur Iskender: Bishkek City Administration, perhaps, is the
only one of all governmental agencies which started to work on the Internet.
They are represented on the Diesel, although they were blocked once. The
section dedicated to the work of Bishkek City Administration is one of the
biggest on the Diesel. And, perhaps, it is even effective. The team, which
works in the department of public relations of the Bishkek City Administration,
is young and progressive, and it actively uses the Internet. I would like to
appeal to our State authorities - they should follow the example of the Bishkek
City Administration because it is a wonderful example. This is how they should
work with online publications.
Baktybek Beshimov: See our website of the SDPK faction. You'll see
that all the letters and requests are published. I agree with you. The only and
most effective way to combat corruption is transparency and openness.
Asel Omurakunova: I'm from AKIpress. I would like to say a few
words about our site. Until recently, any user could write a comment to any
news. But, we also felt that it was high time to self-regulate and introduce
measures to prevent detrimental information that might incite inter-ethnic
strife. We decided to introduce registration. A user, who wants to leave a
comment, must register. This is an easy process. Since then, our users have
become more disciplined, although insulting comments still happen sometimes. We
remove them immediately. Our news department has about a dozen journalists, the
chief editor, and several editors. The editors, who edit news and post them,
are, at the same time, moderators. We do not have any special moderator. Our
employees, when not busy with news preparation, look through the comments. We
immediately remove stupid or defamatory comments inciting hatred. Other
comments remain unedited because people must be given an opportunity to speak.
As we have noted, news with comments increases ratings . Since the website
provides the opportunity to express opinion, people visit this site. This is
how we encourage our audience.
Radislav Safin: You said that your editors are, at the same
time, moderators. Do you have a kind of code or special rules, which instructs them
when a comment must be removed? Or do your moderators decide themselves when to
do it?
Asel Omurakunova: We have 16 points, according to which we remove comments. They are
available on our website. We regulate in accordance with them.
Bektur Iskender: The main problem of self-regulation is the
following. We believe that our administration has sufficient competence to
judge which comment is right or wrong. What about swear words? On the one hand,
it is bad. On the other hand, a culture of audioblog podcasts is emerging in
Kyrgyzstan, where people use a lot of such swear words. But there these words
bear some interesting information. It has not been determined, which words are
swear words and which are not such. It depends on the interpretation. We are
not linguists to decide. We are not lawyers to determine which words incite
strife and which do not do it. Law enforcement agencies, ideally, should keep
track of it. We do not want self-regulation, because we are afraid of the
arbitrary actions of moderators. The Diesel once closed the section Religion_. There was a terrible
abuse, and it reached the point when people openly threatened each other. I
think that the Diesel measures were too tight. They simply closed the section.
And moreover, any mention of religion in general is prohibited on the Diesel_.
It is their right to set such rules. But it seems too strict to me. The most
interesting thing is that common standards and regulations have not been taken
in the world. The largest sites, like Wikipedia, also have faced with this
problem. Wikipedia has adopted a set of strict rules on which articles can be
placed. And yet, there are ongoing debate and polemics. I have been confronted
with a problem. Last year, I posted an article about myself on the Wikipedia. I
was curious to check how fast the moderators would react. They reacted within
six hours. And then I was interested to look at the debate if the article about
me should be posted or not. As a result, they came to the conclusion that my
personality was too insignificant, and the article was removed. The discussion
was interesting though. It well illustrated that people in the world do not have
a clear tool to regulate the Internet. So my final message is that it is too
early to adopt a law. We need to wait until people understand themselves on how
to regulate.
Kubanychbek Cholponbaev: You have said that you do not want to evaluate
which comments incite hatred. You are not a lawyer and cannot adequately judge.
But is it so difficult to distinguish such comments as "You, a man from Osh,
get out of here?" Do you need to be a lawyer for this?
Bektur Iskender: This is a radical example. I am talking about
other examples, especially when it comes to humor. If one does not fully
understand jokes and anecdotes, he can find elements of inter-ethnic strife.
For example, jokes about the Jews. This is an interesting topic, around which
there is much controversy. There are many views that the jokes about this or
that nation humiliate and insult the dignity of the representatives of this
nation. And people can bear responsibility for that. On the other hand, people
may say that it was a joke. And the dispute arises: how to determine if it was
a joke or a real intention to insult? We do not have sufficient competence to
deal with such issues. We believe that this should be left to the judgment of
those, who participate in the discussion. If they decide that an author of an
offensive comment really wanted to insult, he will be punished online for that.
Once I had a similar case. On one forum, I called someone a bad name. This man
found out that I wrote it, he came to me, and we had a hard talk. After that, I
decided that I would never offend other people on forums. I think that this
process should be natural. People will learn to communicate themselves.
Kubanychbek Cholponbaev: So you are not going to moderate even such offensive
statements?
Bektur Iskender: I think we will do the following in such cases. We have a lot of blogs.
The author of the blog is the owner of his online space. This is considered a
separate website. Each blogger has his own moderation tools to regulate even
the comments on his blog. We do not interfere in the comments on private blogs.
If the author of the blog finds that someone left an offensive comment, and it
must be removed, we cannot do anything. But if the author of the blog decides
to leave an offensive comment unchanged, it is his decision. After all, the
offended person may complain. Of course, I know that now it does not work. But
sooner or later, we need to work with law enforcement agencies in this field.
In the West people instigate legal prosecution against those who insulted them
on the Internet. I believe that the law enforcement agencies should decide
here. We are only a place of accident here. Let them deal with those who
violate the law as bloggers, but not with those, who provide an opportunity to
open a website.
Radislav Safin: I would like to give the final word to Baktybek
Zholchubekovich.
Baktybek Beshimov: Before we say a final word, I want to tell
something from my experience. Once, a man wrote very bad things about me. I was
really upset. But during the correspondence with him, I discovered that the
information was from the wrong source. We are still in good relations with him.
As Napoleon said, "Never let your emotions and anger to rise up to your head."
Because it is the first thing that paralyzes your brain. Your reaction will be
inadequate. Such things must be treated calmly. And, please respond with a good
feeling. We are different. We always have a chance to respond with dignity to a
bad word. I say this because you are young, and this example may be useful for
you.
And now I would like to thank the Institute for
Public Policy and Radislav Safin for such an interesting conversation. I would
like to thank our speakers, who presented their points of view. Summing up, I
would ask you to defend such a valuable thing, without which our life is
impossible. It is freedom, including the freedom of speech. If we do it, our lives
will become better. I think that was the main reason for today's meeting. Thank
you.
Radislav Safin: Thank you. I would like to say that in 2009, the Institute for Public
Policy intends to continue to hold round tables on the issues of online
journalism.
Thank you all for your attention. Happy New
Year! Goodbye.